Browsing K-State Electronic Theses, Dissertations, and Reports: 2004 - by Author "Patten, Kyle"

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Browsing K-State Electronic Theses, Dissertations, and Reports: 2004 - by Author "Patten, Kyle"

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  • Patten, Kyle (Kansas State University, 2014-08-01)
    Many companies use surveys to establish customer satisfaction metrics. This OEM has been using surveys to analyze customer satisfaction with their products, services, and distribution channel for several decades. Satisfaction ...

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