Browsing Libraries Faculty and Staff Research and Publications by Author "Courtois, Martin P."

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Browsing Libraries Faculty and Staff Research and Publications by Author "Courtois, Martin P."

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  • Courtois, Martin P.; Goetsch, Lori A.
    The staffing of reference desks by nonprofessionals has been a subject of controversy in academic librarianship. The view that only professional librarians are qualified to provide reference service has been challenged by ...
  • Courtois, Martin P.; Turtle, Elizabeth C. (2008-09-18)
    This paper explores the benefits of using faculty focus groups as an early component of a scholarly communications program with suggestions for planning and conducting sessions, recruiting participants and analyzing outcomes.

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