This study sought to determine if no experience, basic experience,
or well-informed experience (defined as basic experience and
formal food safety training) in a foodservice operation would
influence attitudes, subjective norms, and perceived behavioral
control toward three important behaviors that can help prevent
foodborne illness (handwashing, using thermometers, and sanitizing
work surfaces). Results suggest that formal training increases
respondents’ appreciation of the importance of these food safety
practices. Those with formal food safety training identified more
attitude, subjective norm, and perceived behavioral control constructs
than participants with basic experience or no experience in
foodservice. Factors that help and impede employees in following
proper food safety practices were identified. Foodservice operators
and sanitarians can utilize these results to employ strategies to
address the barriers preventing employees from applying food safety practices and to increase compliance with food safety regulations
during individual inspections within operations, respectively.
Keywords: Food safety; Handwashing; Thermometers; Work surfaces; Employee experience; Theory of planned behavior; Attitude; Subjective norms; Perceived behavioral control
Permissions:This is an electronic version of an article published in Brannon, Laura A. , York, Valerie K. , Roberts, Kevin R. , Shanklin, Carol W. and Howells, Amber D. (2009). Appreciation of Food Safety Practices Based on Level of Experience. Journal of Foodservice Business Research, 12: 2, 134 — 154. Journal of Foodservice Business Research is available online at: http://www.informaworld.com with the open URL of your article, which would be the following address; http://www.informaworld.com/openurl?genre=article&issn=1537-8020 &volume=12&issue=2&spage=134.